Last updated: 15 January 2026
ultratrixa Ltd ("we," "us," or "our") operates the ultratrixa.pro website (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
The data we collect includes personal information you provide directly to us, such as when you contact us through our website, subscribe to our services, or interact with our fitness performance reporting tools. This may include your name, email address, phone number, company information, and fitness-related data when using our services.
We use the collected data for various purposes, primarily to provide and maintain our Service, notify you about changes to our Service, provide customer care and support, and improve our fitness performance reporting tools. How we use your information depends on the specific services you use and your relationship with ultratrixa.
Your personal data helps us deliver personalised fitness reporting solutions, communicate important updates about our services, and ensure optimal performance of our analytics platform. We may also use your data to comply with legal obligations and protect the rights and safety of ultratrixa and our users.
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.
Our website uses various types of cookies including necessary cookies for basic functionality, analytics cookies to understand how visitors interact with our site, and marketing cookies for advertising purposes. For detailed information about the cookies we use, please refer to our Cookie Policy.
ultratrixa will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
The retention period for different types of data varies based on the nature of the information and legal requirements. Contact data is typically retained for the duration of our business relationship plus applicable legal requirements, whilst marketing data may be retained until you opt out of communications.
Under the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), you have certain data protection rights. ultratrixa aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.
Your rights include the right to access your personal data, rectify inaccurate information, erase your data under certain circumstances, restrict processing, data portability, and object to processing. You also have the right to withdraw consent where we rely on consent to process your personal data.
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage. These measures include encryption, access controls, and regular security assessments.
If you have any questions about this Privacy Policy, please contact us by email at privacy@ultratrixa.pro or by phone at +44 2016681045. You can also reach us by post at our registered office: 109 Ashfield Road, London EC7R 9KV, Greater London, United Kingdom.
For data protection matters specifically, please use our dedicated privacy email address. We aim to respond to all privacy-related inquiries within 48 hours and will work with you to resolve any concerns about how we handle your personal data.
ultratrixa Ltd is the data controller responsible for your personal data. Our company registration number is 85214796, and our VAT number is GB857413695. We are registered in England and Wales with our registered office at 109 Ashfield Road, London EC7R 9KV.
We process your personal data based on several lawful bases under GDPR, including consent, contract performance, legitimate interests, and legal compliance. The specific legal basis depends on the type of data and the context in which we collect it.
Your personal data may be transferred to and processed in countries other than your own. When we transfer data outside the EEA, we ensure appropriate safeguards are in place to protect your personal data in accordance with GDPR requirements.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. You are advised to review this Privacy Policy periodically for any changes.
For detailed information about how we use cookies and similar tracking technologies, please refer to our comprehensive Cookie Policy, which forms part of this Privacy Policy and provides specific details about cookie management and your choices.